Need to make a return? No worries, we get it. That’s why we have an easy return process if something doesn’t work out as hoped. We will only accept returned item(s) that have been booked using our returns portal. LEAU reserves the right to reject any
To initiate your return, please use the link to our return portal here. We will only accept returned item(s) that have been booked using our returns portal.
If you have a question regarding your order and return, please email us as soon as the issue arise so we can help resolve any issues for you within our return policy timeframe. Returns must be delivered back to our warehouse within 14 days of deliver
Yes! We are happy to offer a return label for your return of your order. We will deduct $10 for the return label and restocking fee for orders refunding to original payment method. This fee is waived if you are returning for store credit or exchangin
Of course! We offer two different exchange options through our portal. To access our return portal, use this link here. Input your information and go through the questions through out the portal. Depending on your selections, you will be guided to se
There could be a few reasons your return is ineligible for a refund. Sale items, including any orders that use a discount code, can only be returned for store credit or exchanged. If your order is purchased during a final sale promotion OR you purcha
Never! LEAU gift cards never expire and can be treated just like cash on our online store.
If you receive a faulty or defective item, please email us immediately at [email protected]. We are proud to extend a product warranty if you report the item within 2 days of delivery to you. If you do not report a faulty item within this time fr