How do I exchange an item?Updated 2 years ago
Of course! We offer two different exchange options through our portal.
To access our return portal, use this link here. Input your information and go through the questions through out the portal. Depending on your selections, you will be guided to select an exchange as a return option.
We are happy to offer standard and instant exchanges. Standard exchanges are processed once we received and accepted your return back to our warehouse. Instant exchange orders will reserve and process your new items instantly with credit card input until your original item is received back to LEAU. If the original item received does not follow our policy above, it will be returned to you and you will be charged the full amount to the credit card on file.