Why don't I see a refund as a return option?Updated 2 years ago

There could be a few reasons your return is ineligible for a refund. Sale items, including any orders that use a discount code, can only be returned for store credit or exchanged. 

If your order is purchased during a final sale promotion OR you purchased a final sale item as listed on the product page, your order will not be eligible for returns, refunds OR exchanges.