Need help? Send us an email and we will get back within 2-3 business days.

LEAU Help Center

If you have a question regarding your order and return, please email us as soon as the issue arise so we can help resolve any issues for you within our return policy timeframe. Returns must be delivered back to our warehouse within 14 days of delivery.&#xA0;To ensure fast processing of your return, please use the Returns Portal before sending back your return as we are unable to accept returns that have not used the portal.&#xA0;

If you have a question regarding your order and return, please email us as soon as the issue arise so we can help resolve any issues for you within our return policy timeframe. Returns must be delivered back to our warehouse within 14 days of deliver

I have an issue with my return.

Returns & Exchanges

When will my order ship? When will I receive it?

What if I order a pre-order item?

How do I track my order?

My order says delivered, but I haven't received it!

I need to cancel/change my order.

What is OrderProtection?

What payment methods do you accept?

My order tracking is stuck or not moving!

Orders

What size am I?

How do I care for my LEAU garments?

Where do you make your clothes?

Is LEAU sustainable?

Is LEAU hiring?

Brand, Size & Products

What is your return policy?

How can I initiate a return?

Do you offer a return label?

How do I exchange an item?

Why don't I see a refund as a return option?

Do giftcards expire?

Help! I received a defective item.

I have an issue with my return.Updated 2 years ago